La ricerca sulla fiducia istituzionale può trarre vantaggio dall’apporto della motivazione al servizio pubblico?

Titolo Rivista SOCIOLOGIA DEL LAVORO
Autori/Curatori Francesco Paolo Cerase
Anno di pubblicazione 2025 Fascicolo 2025/172
Lingua Italiano Numero pagine 20 P. 167-186 Dimensione file 233 KB
DOI 10.3280/SL2025-172008
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L’autore incentra l’attenzione sulla fiducia richiesta nelle relazioni tra cittadini e la pubblica amministrazione in tutte le sue articolazioni (fiducia istituzionale), e, sulla base della concettualizzazione della fiducia istituzionale come un costrutto multi-livello, argomenta che due questioni meritano ulteriore attenzione: in che modo nel processo di sviluppo della fiducia i diversi livelli sono interrelati tra di loro, e sulla base di quali elementi si può sostenere che nella relazione al cittadino un pubblico ufficiale in quanto fiduciario ha interesse a essere affidabile. L’autore affronta queste due questioni e esplora in che modo un contributo alla loro risposta può essere fornito dalla considerazione della motivazione per il servizio/lavoro pubblico che può caratterizzare l’ethos e il comportamento lavorativo del pubblico ufficiale.

Parole chiave:fiducia istituzionale; motivazione per il servizio/lavoro pubblico; analisi multi-livello; potere discrezionale del pubblico ufficiale

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Francesco Paolo Cerase, La ricerca sulla fiducia istituzionale può trarre vantaggio dall’apporto della motivazione al servizio pubblico? in "SOCIOLOGIA DEL LAVORO " 172/2025, pp 167-186, DOI: 10.3280/SL2025-172008