Job burnout ed efficacia personale negli operatori penitenziari

Journal title RISORSA UOMO
Author/s Laura Petitta, Anna Concetta Rinaldi, Simona Manno
Publishing Year 2009 Issue 2009/2
Language Italian Pages 16 P. 167-182 File size 104 KB
DOI 10.3280/RU2009-002005
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Job burnout ed efficacia personale negli operatori penitenziari - This contribution has investigated job burnout, interpersonal strain and self-efficacy, by administering a self-report questionnaire to 130 correctional officers. Two ANOVAs investigated the differences related respectively to the type of contact between operators and prisoners, direct versus indirect, and to job position. Four simple regressions examined the role of self-efficacy as a predictor of burnout and interpersonal overload. Overall, the correctional who have a direct contact with prisoners do not display different levels as compared to the others. With regard to the job position, the educators display lower levels of professional efficacy as compared to the assistants, supervisors and inspectors. Finally, self-efficacy is a significant predictor of burnout and interpersonal strain.

Keywords: job burnout, interpersonal strain, self-efficacy, correctional officers.

Parole chiave: job burnout, sovraccarico relazionale, efficacia personale, operatori penitenziari.

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Laura Petitta, Anna Concetta Rinaldi, Simona Manno, Job burnout ed efficacia personale negli operatori penitenziari in "RISORSA UOMO " 2/2009, pp 167-182, DOI: 10.3280/RU2009-002005