Il benessere organizzativo degli infermieri di emergenza-urgenza. Indicazioni da una indagine di etnografia organizzativa
Journal title PRISMA Economia - Società - Lavoro
Author/s Annabella Corcione
Publishing Year 2017 Issue 2016/1
Language Italian Pages 14 P. 60-73 File size 179 KB
DOI 10.3280/PRI2016-001006
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Health service staff experience high levels of occupational stress, that are greater for nurses who work within the critical care environment such as the emergency department. This study was carried out to identify potential sources of stress for nurses working at the triage service within the emergency department in an Italian hospital. Ethnography was the methodological framework used to explore triage practice, with participant observation and non-structured interviews to triage nurses. We identified many sources of stress, caused by the phenomenon of over-crowding and the interactions with superiors and patients
Annabella Corcione, Il benessere organizzativo degli infermieri di emergenza-urgenza. Indicazioni da una indagine di etnografia organizzativa in "PRISMA Economia - Società - Lavoro" 1/2016, pp 60-73, DOI: 10.3280/PRI2016-001006