An integrated service model for employment.

AFOL Metropolitana is one of the most important agencies operating in the management of employment policies in Lombardy.
It offers a vast range of integrated services, which include employment policies, guidance policies and training policies, as well as actions in support of local development.
The offer is characterised not only by a considerable structure, but also by its constant capacity for innovation - its real hallmark.
This allows it to retain a first place position in a dynamic, complex context as indeed is that of the Metropolitan City of Milan, which in the last decade has witnessed first a prolonged period of crisis, which significantly impacted both employment and the local production structure, followed by an intense phase of recovery that has allowed Milan, well before the rest of the country, to return to its pre-crisis employment levels.
This volume re-creates the route that, through the integration of various public players operating on the territory of Milan, gave rise to AFOL Metropolitana. It also explains its current organisation and gives details on the services offered, highlighting its constant capacity to diversify them over time and innovate, precisely in order to keep step with the constant changes to the context in which AFOL Metropolitana operates.

Giuseppe Zingale, appointed General Manager of AFOL Metropolitana after considerable experience accrued in employment services. He oversaw all the merger processes that led to the establishment of the entity. He has authored numerous publications, in collaboration with INPS and other authors, in particular about unemployment and contracts. He has held numerous positions in public entities.

Mattia Granata, Deputy Chairman of AFOL Metropolitana (2014-2019). He lectures on Labour History at the University of Milan. He has held positions in both public and private entities, chairing the Study Centre of Lega Nazionale delle cooperative e mutue. His latest books include M. Granata, Smart Milan. Innovations from Expo to Expo (1906- 2015) (Springer, 2015) and, together with M. Bray, L'Economia sociale, una risposta alla crisi (Solaris, 2012).